5 Customer Happiness Questions (for B2B)

At Genesis Home Technology Architects #customerhappiness is at the heart of our strategy. Success depends 100% on the success #partners.

That is why everyone frequently asks the “5 Customers Happiness Questions”:

By working with us do you…

1. Spend less time?
2. Lower your cost?
3. Grow your overall margin?
4. Increase the number and/or size of projects?
5. Increase the quality?

Notice a few interesting things:

• We want to be part of the successformula for our partners. We do not “sell products or brands”.
• This is why we call our customers “Partners“
• Everyone knows these questions and what really matters.
• We ask these questions frequently to make sure we keep improving and on track.
• Our Partners tell us how we can help them best. (not the other way around)

These 5 simple questions asked over and over again have become a habit. Over time they turned into part of pour culture.

Small decisions daily and simple questions frequently that make a BIG impact 💥.

What are your customer happiness hacks?